Hospitals, nursing homes, and other healthcare organizations all have a duty to create a patient-friendly environment. Why is this important? When you work to improve your hospital, it can go a long way toward boosting patient satisfaction scores. Here are the top three ways to make your hospital more patient-friendly.
1. Improve the Efficiency of Your Operations
If you can help patients avoid significant wait times, this can go a long way toward creating a patient-friendly environment. For instance, according to Forbes, it takes a new patient as much as 24 days on average to make a physician appointment. This is an increase of 30% over three years between 2014 and 2018. Fortunately, the efficiency of healthcare facilities can be improved with the aid of technology and better staff training. Improved efficiency can improve the quality of life for many patients resulting in higher client satisfaction.
2. Invest in Quality Hospital Bedding
Healthcare organizations can also create a patient-friendly environment by investing in eco-friendly, affordable bedding. This can be quite difficult if the facility focuses on purchasing brand new hospital beds. On the other hand, refurbished hospital beds offer all the comfort your patients need while also being beneficial for the environment. When you buy hospital beds that are reconditioned by a reputable supplier, you can be sure that you’re getting the right product that adds more value to your patients’ lives. This will help you improve the quality of customer service you provide.
3. Install Signage
It’s important to install informative signage throughout your facility. This will make life easier for patients in many ways and help avoid confusion. It’s crucial to remember that your patients may not always be in the right frame of mind if they find hospital visits to be stressful. The last thing they want is to get even more stressed while trying to navigate your facility or get to where they need to go. That is why it’s important to install clearly-visible signage at strategic locations for the benefit of patients.
Creating a patient-friendly environment is in every hospital’s best interests because it helps you build a reputation that will have a positive impact on your bottom line. Remember, patients appreciate comfort in particular when they visit your facility, so investing in quality bedding is one of the best investments you can make. Get in touch with Piedmont Medical today to find out more about our quality, eco-friendly hospital bedding.